File a National Consumer Helpline Complaint in Under 60 Seconds

    AutoComplaint is a Chrome extension for Indian consumers that auto-fills NCH grievance forms using Amazon or Shopify data. No PII leaves your browser.

    Are you feeling helpless after a bad purchase?

    Whether it's a missing order, a faulty product, or zero customer support, Autocomplaint helps you escalate it the right way.

    Watch 60s Demo

    Takes less than 2 minutes.

    Works with Amazon & Shopify. Currently available in India only.

    No spam, ever.

    Watch the 60-second demo

    Watch how AutoComplaint turns a bad order into a filed National Consumer Helpline complaint in under 60 seconds.

    What the demo shows

    A customer whose order never arrived and whose refund went nowhere opens AutoComplaint, enters the order and merchant details, and the extension fills in the National Consumer Helpline complaint form, covering more than 22 fields, in under 60 seconds. The customer reviews the completed form, submits it on the NCH portal, and receives a complaint reference number to track the grievance. No legal knowledge required.

    Want the full walkthrough? Read the step-by-step guide

    Features

    Your rights, on autopilot

    Stop wrestling with government portals. AutoComplaint handles the tedious parts so you can focus on getting what you deserve.

    Auto-Read Orders

    Automatically pulls order details from Amazon and Shopify. No manual copy-pasting needed.

    Smart Form Filling

    Auto-fills the ConsumerHelpline complaint form with your order details. You review and submit.

    Lightning Fast

    What used to take 30+ minutes of form-filling now takes under 2 minutes.

    You Stay in Control

    AutoComplaint fills the forms, you review everything and hit submit. Your complaint, your decision.

    Works Everywhere

    Supports Amazon India and Shopify-powered stores, with more platforms coming soon.

    Step-by-Step Guide

    A built-in filing guide walks you through each step so you never feel lost on the govt portal.

    About

    Filing consumer grievances in India shouldn't be this hard

    Every year, millions of Indian consumers face issues with online orders: wrong products, delayed deliveries, refunds stuck for months. The government's National Consumer Helpline portal exists to help, but the complaint form is long, confusing, and time-consuming. That's why we built AutoComplaint, a Chrome extension that reads your Amazon & Shopify order details and auto-fills the complaint form, so you can file in minutes instead of hours.

    How to file a consumer complaint in India

    01

    Identify your grievance

    Check if your issue qualifies: delayed delivery, defective product, overcharging, misleading ads, or refund not processed. Under the Consumer Protection Act 2019, you have the right to seek redressal.

    02

    Gather your order details

    You'll need your order ID, purchase date, seller name, and invoice. AutoComplaint reads this directly from Amazon or Shopify. No manual copy-pasting required.

    03

    File on the National Consumer Helpline

    Visit consumerhelpline.gov.in and fill the complaint form. AutoComplaint auto-fills the form fields for you. Just review the details and hit submit.

    04

    Track and escalate

    After filing, you'll receive a Docket Number. If your grievance remains unresolved, you can consider approaching the appropriate Consumer Commission (District Commission up to ₹50 lakh, State Commission above ₹50 lakh and up to ₹2 crore, National Commission above ₹2 crore, based on the value of goods or services paid as consideration).

    Your consumer rights under Indian law

    The Consumer Protection Act, 2019 grants every Indian consumer six fundamental rights:

    • Right to Safety: protection against hazardous goods and services
    • Right to be Informed: access to accurate information about quality, quantity, potency, purity, standard, and price
    • Right to Choose: access to a variety of goods and services at competitive prices
    • Right to be Heard: your complaints must be heard and addressed by consumer forums
    • Right to Seek Redressal: fair settlement of genuine grievances
    • Right to Consumer Education: awareness of your rights and responsibilities

    If any of these rights are violated during an online purchase on Amazon, Flipkart, Myntra, or any Shopify-powered store, you can file a complaint on the National Consumer Helpline portal or call the toll-free number 1800-11-4000. The legal framework is the Consumer Protection Act, 2019 administered by the Department of Consumer Affairs .

    Key thresholds for escalation: jurisdiction depends on the value of goods or services paid as consideration. The District Commission handles claims up to ₹50 lakh. The State Commission handles above ₹50 lakh and up to ₹2 crore. The National Commission handles claims above ₹2 crore. Direct commission cases can be filed online via e-Jagriti .

    Frequently asked questions

    Our story

    AutoComplaint started with one bad order

    A well-known D2C fashion brand. Influencer endorsements. Thousands of followers. I trusted the brand and ordered a pair of shoes. I even convinced my sister to buy one too.

    Two weeks passed. No update. Customer support kept saying, “Next week.” That “next week” turned into months, and then the brand ghosted me.

    When I looked deeper, I realised I wasn’t alone:

    • Orders undelivered for months
    • Refunds stuck
    • No accountability

    Someone suggested, “File a consumer grievance.” That’s when I discovered the real issue. Most consumers don’t know grievance filing exists. And even if they do, the process is tedious, manual, and overwhelming: forms, document uploads, government portals, status tracking.

    Shady brands don’t just rely on bad service. They rely on consumer fatigue.

    So I built AutoComplaint. AutoComplaint helps you exercise your consumer rights in minutes, not hours. Because accountability shouldn’t require legal knowledge, and consumer protection shouldn’t depend on persistence.

    Privacy first

    Your order details are read and processed locally in your browser. No personally identifiable information is sent to AutoComplaint servers during a filing session.

    Minutes, not hours

    AutoComplaint reads your Amazon or Shopify order details and pre-fills more than 22 fields on the National Consumer Helpline form, so filing takes about 60 seconds instead of an hour.

    Rights awareness

    Most consumers never learn that grievance filing exists. We make the Consumer Protection Act, 2019 and the National Consumer Helpline easy to find and easy to use.

    If you’ve ever been ghosted by a brand, refused a refund, or stuck without knowing what to do, we’d love to hear your story.

    Share your story

    Pricing

    Simple, per-complaint pricing

    Pay only when you file. No subscriptions, no hidden fees.

    Pay Per Use

    Per Complaint

    File a consumer grievance with ease

    ₹99 /complaint
    • Amazon order auto-read
    • ConsumerHelpline filing
    • Draft & template saving

    Privacy at a glance

    • Local processing
      Runs inside your browser
    • No PII transmitted
      Order data never leaves your device
    • You submit
      Review every field before filing

    Enterprise & Bulk Filing

    Need to file complaints at scale? Get custom pricing and dedicated support.

    Contact Us

    Reviews

    Chrome Web Store reviews

    Reviews posted by users on our official Chrome Web Store listing.

    PN

    Pooja Naik

    Chrome Web Store review · May 8, 2026

    "Auto-Complaint is honestly one of the most thoughtful and practical Chrome extensions I have recently come across. Usually, with major online platforms, there is at least some form of customer care or support available. But the real challenge comes with smaller online retailers where there is little to no proper customer support, making it extremely difficult for consumers to even raise a complaint or follow up on a grievance related to refunds, wrong deliveries, delayed processing, or other order issues. This is exactly where Auto-Complaint becomes incredibly useful. Instead of manually navigating government grievance portals and filling in lengthy details like order IDs, transaction references, and retailer information, the extension simplifies everything in just a few clicks. It auto-fetches and populates the relevant information, redirects you to the official complaint portal, and makes the submission process very quick and user-friendly. What makes this tool truly valuable is that it empowers consumers in situations where they otherwise feel stuck or unheard. By directly helping users raise an official grievance with the government platform, it increases the chances of the retailer being held accountable and responding to the issue. A very practical and genuinely helpful tool for online consumers."

    AK

    Asha k

    Chrome Web Store review · Apr 27, 2026

    "I shop a lot online and sometimes few brands turn out to be shady. No amount of followups gets your the refund. The last option is to raise grevience with govt. However, the process is lengthy and I tend to give up. Autocomplaint comes in handy , it does your job for you. You do not have to fiigure out what to fill, where to fill. Just enter some details and a complaint is raised in govt's website."

    From the Blog

    Guides, tips, and insights on consumer rights and automated grievance filing in India.

    DATA REVIEW

    Does the National Consumer Helpline Actually Work? Here is What the Data Says

    Government data shows ₹52 crore in refunds across 79,521 grievances between April 2025 and January 2026, with e-commerce the largest share. What NCH can and cannot do.

    Read full analysis
    NCH FOLLOW-UP GUIDE

    What Happens After You File a Complaint on NCH?

    Learn how docket registration, company responses, status updates, timelines, and escalation work after you submit an NCH grievance.

    Read full guide
    STEP-BY-STEP GUIDE

    How to File a Consumer Complaint Online in India: 2026 Step-by-Step Guide

    The full 5-step NCH portal walkthrough plus a 60-second automated alternative. Includes resolution-rate stats and Consumer Protection Act, 2019 references.

    Read full guide
    BRAND-SPECIFIC GUIDE

    How to File a Consumer Complaint Against Amazon India (2026)

    Step-by-step guide to file an NCH complaint against Amazon for refunds, non-delivery, or defective orders. Plus the 60-second automated alternative.

    Read full guide
    COMPARISON

    NCH vs. Consumer Court: Which Platform Should You Use for Online Grievances?

    Compare the National Consumer Helpline and Consumer Court side-by-side. Learn when to use each and how AutoComplaint automates NCH filing in 60 seconds.

    Read full comparison
    GUIDE

    How to Automatically File a Grievance with AutoComplaint in Under 60 Seconds

    Install the extension, extract your order details, and autofill the official NCH portal. Much faster than manual filing, aligned with the Consumer Protection Act (2019).

    Read full guide
    COMPARISON

    Manual Filing vs. AutoComplaint: Which is Better for Indian Consumers in 2026?

    A side-by-side efficiency comparison: 15 to 20 minutes of manual data entry vs. 60 seconds of agentic automation. See the numbers.

    Read full comparison
    GUIDE

    Tired of Screaming into the Reddit Void? How to Turn Social Media Complaints into Legal Action

    Social media posts have no legal weight. Learn how to formalize your complaint and prompt a brand response. Convergence Program companies are expected to respond within 30 days.

    Read full guide
    LEGAL GUIDE

    Your Rights Under the Consumer Protection Act (2019): An Automated Filing Guide

    What the law actually requires for a valid grievance, and how AutoComplaint helps you provide relevant transaction and merchant information clearly and consistently. Convergence Program companies are expected to respond within 30 days.

    Read full guide
    SCENARIOS

    When Should You File a Consumer Grievance? Deficiency in Service Scenarios (2026)

    Non-delivery ghosting, damaged product refusals, and incomplete shipment loops: know when to stop waiting and start filing under the Consumer Protection Act (2019).

    Read full scenarios

    Product news

    AutoComplaint Updates

    AutoComplaint is now part of the ElevenLabs Startup Grants Programme (October 2026). The grant funds our next milestone: hands-free, voice-guided grievance filing, so you can prepare a National Consumer Helpline complaint without typing through every field. The core extension already reads your Amazon or Shopify order data and autofills the NCH form in under 60 seconds for a one-time fee of ₹99.

    NEWS | 12 OCTOBER 2026

    AutoComplaint joins the ElevenLabs Startup Grants Programme

    ElevenLabs has selected AutoComplaint for its Startup Grants Programme. The grant brings ElevenLabs voice AI into AutoComplaint's roadmap. We are building hands-free features that let you narrate your order issue aloud and have the grievance details structured for you, instead of typing each field manually.

    What this means for you

    • Voice-guided filing is in development and will roll out as an extension update.
    • Existing features stay the same: local order data reading and NCH form autofill.
    • Pricing is unchanged at ₹99 per filing session.

    Frequently Asked Questions

    Quick answers to the most common questions about filing consumer grievances in India.

    File online at the National Consumer Helpline portal (consumerhelpline.gov.in) or for direct consumer commission cases use the e-Jagriti portal (e-jagriti.gov.in). AutoComplaint auto-fills the NCH form in under 60 seconds using your Amazon or Shopify order data.

    Feedback

    We'd love to hear from you

    Got questions, ideas, or feedback? Drop us a message.

    Stop letting bad orders slide

    Every Indian consumer deserves a voice. Install AutoComplaint and let it fill the forms. You just review and submit.

    Supported by

    ElevenLabs Grants

    Powered by

    Anthropic logoOpenAI logoGoogle logoElevenLabs logo

    AutoComplaint is supported by the ElevenLabs Startup Grants Programme.

    AutoComplaint is powered by Anthropic, OpenAI, Google and ElevenLabs technologies.